Legal
Privacy policy.
Last updated: [Last updated date]
This policy explains what personal data the Big Belly website collects, why, and the choices you have. It covers this website only. Data that restaurants store inside the Big Belly app is covered by the customer agreement.
Who we are
Big Belly is run by [Legal entity name], [Registered address], India. For this website we are the Data Fiduciary under the Digital Personal Data Protection Act, 2023.
Questions about your data: [privacy e-mail].
What we collect
- When you book a demo: your name, restaurant name, WhatsApp number, city, type of restaurant, number of outlets, when suits you, and your consent to be contacted.
- If you accept analytics cookies: the pages you visit, how you got here, your device and browser type, and an approximate location (city level). We do not collect your exact location.
- Like every website, our hosting provider keeps short-lived technical logs (such as IP address and time of request) to keep the site secure and working.
Why we use it
- To contact you about your demo on WhatsApp or by phone, as you asked.
- To understand which pages help restaurant owners, so we can improve the site (only with your consent).
- To keep the website secure and stop abuse.
We use your data only on the basis of your consent, and only for these purposes. We never sell your personal data.
Who we share it with
- Netlify, Inc., which hosts this website and stores demo requests.
- Google LLC (Google Analytics), only if you accept analytics cookies.
- WhatsApp (Meta Platforms), when we message you about your demo.
These providers act on our instructions. Some of them store data outside India, protected by their own security and contractual commitments.
How long we keep it
- Demo requests: [retention period], or until you ask us to delete them.
- Analytics data: [analytics retention period], as set in Google Analytics.
- Hosting logs: as long as Netlify needs them for security, usually a few days.
Your rights
Under the DPDP Act you can:
- Ask what personal data we hold about you and how we use it.
- Ask us to correct, complete, update or erase it.
- Withdraw your consent at any time. This does not affect what we did before you withdrew it.
- Nominate another person to use these rights for you if you die or become unable to.
- Raise a grievance with us, and if you are not satisfied, complain to the Data Protection Board of India.
Grievance Officer
[Grievance Officer name], [privacy e-mail]. We reply within [response period for grievances].
Children
This website is meant for restaurant owners and staff. It is not meant for anyone under 18, and we do not knowingly collect their data.
Security
The site is served only over HTTPS with a strict Content-Security-Policy. Only people who need demo requests to do their work can see them.
Changes to this policy
If we change this policy, we will update the date at the top of this page. Big changes will also be shown on the website.